Marriage Certificate Online: Reset Access (2026)

If you're having trouble logging into the Marriage Certificate Online portal, resetting your password can be a straightforward solution. This guide covers everything you need to know about resetting your password to regain access. For more details on the application process, check out our Marriage Certificate Online Application Process. For related guidance, see Marriage Certificate Online Overview.

Who This Is For

This guide is designed for users who need to reset their password for accessing the Marriage Certificate Online portal. Whether you are a newly registered user or have been using the portal for some time, this information is crucial for maintaining access.

• Individuals looking to retrieve their marriage certificate.
• Users encountering login issues due to forgotten passwords.
• Anyone needing to update their account information.

Eligibility & Requirements (Verify Official Notice)

To reset your password, ensure that you meet the eligibility and requirements set by the portal. This typically includes having a registered email and phone number linked to your account. Additionally, you may need to verify your identity through KYC (Know Your Customer) processes.

• Registered users of the Marriage Certificate Online portal.
• Access to the email or phone number associated with the account.
• Completion of any required KYC verification.

Documents Needed

While resetting your password does not require formal documentation, you should have access to your personal information linked to the account for verification purposes. This may include your name, date of birth, and details of your marriage.

• Registered email address.
• Phone number for OTP verification.
• Personal information for identity verification.

Step-by-Step: How to Proceed

Follow these steps to reset your password:

1. Navigate to the Marriage Certificate Online portal login page.

2. Click on the 'Forgot Password?' link.

3. Enter your registered email or phone number.

4. Check your email or SMS for an OTP.

5. Follow the link in the email or enter the OTP to proceed with resetting your password.

6. Create a new password and confirm it.

7. Log in with your new password and ensure that you update your account settings if necessary.

• Ensure you have access to the registered email or phone for OTP.
• Create a strong password combining letters, numbers, and symbols.
• Consider using a password manager to keep your passwords secure.

Common Issues & Fixes

Some users may encounter issues during the password reset process. Here are common problems and their fixes:

1. Not receiving OTP: Check your internet connection and ensure your phone number/email is correct. If you still do not receive it, wait a few minutes and try again.

2. The link has expired: If the password reset link has expired, request a new password reset link through the portal.

3. Unable to create a new password: Ensure your new password meets security requirements, including length and complexity. If you continue to have issues, try resetting it again.

4. Locked Account: If your account is locked after multiple failed attempts, you may need to contact support for assistance.

• Confirm that you are using the correct details during login.
• If issues persist, reach out to the support team through the Help / Helpline.
• Check for any system maintenance notifications on the portal.